frequently asked Questions

Have more questions? Contact us using the link below

Do you accept insurance?

Yes. We accept many major insurance plans, including Aetna, Blue Cross Blue Shield, Cigna, Optum, and UnitedHealthcare. Self-pay options are also available. If you don't see your insurance listed, please contact our office and we'll be happy to verify your benefits.

Are you accepting new patients?

Yes. We are currently accepting new patients for both in-person and telehealth appointments.

Do you offer in-person appointments?

Yes. We provide in-person psychiatric care at our offices in Wylie and Arlington, Texas

Do you offer telehealth?

Yes. Secure virtual appointments are available throughout Texas, Minnesota, and Iowa for eligible patients.

What ages do you treat?

We provide psychiatric care and psychotherapy for children, adolescents, and adults.

What conditions do you treat?

Our providers diagnose and treat a wide range of mental health conditions, including ADHD, anxiety, depression, bipolar disorder, PTSD, OCD, autism spectrum disorder, sleep disorders, mood disorders, and other psychiatric conditions.

Do you prescribe medication?

Yes. When clinically appropriate, our providers prescribe and carefully manage psychiatric medications as part of a personalized treatment plan.

Do you provide therapy?

Yes. Individual psychotherapy is available for many patients and may be combined with medication management when appropriate.

What happens during my first appointment?

Your initial visit includes a comprehensive psychiatric evaluation where your provider will review your medical history, current concerns, symptoms, previous treatments, and goals. Together, you'll develop an individualized treatment plan.

How long are appointments and how soon can I get in?

Initial evaluations generally last 60 to 90 minutes. Follow-up visits typically last 20 to 30 minutes, depending on your needs.
Appointment availability varies, but we strive to schedule new patients as quickly as possible. Contact our office or use our online scheduler for current availability.

Is everything confidential?

Yes. Your privacy is extremely important to us. We follow all HIPAA privacy and security regulations to protect your personal health information.

Can I switch between telehealth and in-person appointments?

Absolutely. Many patients choose to alternate between in-person and virtual visits depending on their needs and scheduling preferences.

How do I schedule an appointment?

Appointments can be scheduled online through our patient portal or by calling our office directly.

What should I bring to my first visit?

Please bring:
-A Photo ID/Driver's License
-An Insurance card (if applicable)
-A list of current medications and any relevant medical or psychiatric records, if available

Ready to Take Your First Step Towards a Happier Life?

Our compassionate and experienced team is here to support you
on your journey. Don't wait to prioritize your mental health and wellbeing.

Book an appointment
741-741

If you’re in emotional distress, text HOME to connect with a counselor immediately.

988

Call or text the National Suicide Prevention Lifeline for 24/7 emotional support.

911

If you’re having a medical or mental health emergency, call 911 or go to your local ER.